PRIVACY POLICY

Xi'an Focus Electromechanical Technology Co., Ltd. collects information to provide better services to our customers and partners. The types of information we collect include:

We use the collected information for the following purposes:

• → Process and fulfill your orders, including OEM/ODM customization requests
• → Communicate with you about products, services, inquiries, and order status
• → Provide customer support and respond to your requests
• → Send marketing communications about new products, promotions, and company updates (with your consent)
• → Improve our website, products, and services based on user feedback and behavior
• → Ensure compliance with legal obligations and enforce our terms of service
• → Detect, prevent, and address fraud, security issues, or technical problems

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• → Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, shipping companies, IT service providers), under strict confidentiality agreements.
• → Business Transfers: In connection with a merger, acquisition, or sale of company assets, your information may be transferred to the acquiring entity.
• → Legal Requirements: When required by law, court order, or government regulation, or to protect our rights, property, or safety.
• → With Your Consent: When you explicitly authorize us to share your information with specific third parties.

As a company based in Xi'an, China, serving customers globally (North America, Europe, Japan, Australia, etc.), your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

When we transfer your information internationally, we ensure appropriate safeguards are in place, including:

• → Standard contractual clauses approved by relevant authorities
• → Compliance with GDPR for EU customers and CCPA for California residents
• → Ensuring third-party processors meet international data protection standards

Depending on your location, you may have the following rights regarding your personal information:

To exercise these rights, please contact us at privacy@xafocuses.com. We will respond to your request within 30 days.

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Types of cookies we use:

• → Essential Cookies: Necessary for website functionality (e.g., session management, security).
• → Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• → Marketing Cookies: Used to deliver personalized advertisements and track campaign effectiveness.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites, including e-commerce platforms (e.g., Amazon), social media, or partner sites. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected by Xi'an Focus Electromechanical Technology Co., Ltd.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• → Posting the updated policy on our website with a new "Last Updated" date
• → Sending an email notification to registered customers
• → Displaying a prominent notice on our website

Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns in a timely and transparent manner.